What We Cannot Send

For safety, legal, and compliance reasons, the following items are strictly prohibited from being shipped internationally via Ganges.

Items Under Export/Import Control

Goods that are subject to export restrictions imposed by Indian authorities.
Items that face import restrictions in transit or destination countries.

Adult Material

Pornography
Sexual Wellness products (condom, lube, spray etc)
Sex Toys
Any Sexual wellness medicines/supplements

Agriculture Products

Agriculture products (e.g., fertilizers, Ginger, garlic paste or whole)
Plants & any Seeds
Soil Samples
Plant Samples - Leaves, seeds, fruits

Alcohol, Tobacco, and Related Items

Alcoholic beverages
Cigarettes / E-cigarettes / Vape
Hookah flavors/vape liquids
Nicotine and substance
Pan/Gutka/ Areca Nuts
Any Tobacco related products
Any drugs, affim and any other substance

Animal Products and By-Products

Animal products, Animal supplements, and Animal Medical supplies.
Animal Feed/Food
Dairy, meat, fish, perishable, and animal-based food items.
Human and animal remains, ashes
Peacock feathers (any bird)
Live organs or human remains
Live or deceased animals, animal trophies, parts, or by-products (e.g., ivory, hides, shark fins).
Any poultry/cattle supplies, food

Antiques, Art, and Collectibles

Antiques
Coins (silver/gold)
Collectible cash, fake/dummy money, payment cards. Fake gold/silver coins/bars

Beverages and Food Items

Alcoholic beverages
Beverages requiring refrigeration or environmental control
Meltable chocolates
Coffee, Dal (lentil)
Rice , Black Rice any Rice
Ghee, Honey, Non-veg Pickle
Perishable foods
Pepper & Salt , Any salt
Any Sugar
Herbs, Millets, Mustard
Any Liquid Beverages or food items
Cooking oils
Any non-veg items
Chilly Powder/Flake
Any soft Drinks / Energy drinks
Milk Made Food Items & Milk Powder

Chemical, Hazardous, and Controlled Substances

Charcoal (powder, cream, etc.)
Dyes (hair, textile, etc.)
Dry Ice
Glue / SuperGlue / Fabric Glue
Magnetized materials.
Paints, Sealants, silicon
Hand sanitizers, Mosquito repellent
Toxic or infectious substances, Rat poison and any other poison substance

Documents, Currency, and Cards

Currency notes, any Currency coins, Coins (silver/gold)
Government-issued documents (passports, IDs, driving licenses)
Debit/credit cards, Traveler's cheques, Gift cards/Money Coupons, Lottery tickets
High-value gadgets containing data (hard disks, Memory card, Pendrive etc.)

Electronics and Gadgets

Drone cameras, Hoverboards
DSLR cameras (can ship without lenses)
Laptop/desktops/monitors
Speakers, Television
High-value gadgets, Radar detectors, Lasers
Walkie talkies
Printers / Printers INK, cartridges
Power Bank

Explosives, Flammable, and Dangerous Goods

Batteries (Propane, Butane, Hydrogen, Helium)
Charcoal, Matches, Lighters
Crackers, Candles, Birthday poppers
Lithium batteries, Power banks
Toy weapons, paintball guns, any Toy guns, Antique weapons
Fake grenades, items that could be used as weapons
Flammable or combustible materials, including liquids/solids and oxidizers.
Radioactive materials.
Items containing magnets, or other regulated components

Healthcare and Medical Supplies

Insulin, Medical samples , syringe
Dental Samples
N95 & other face masks (4 ply, 8 ply)
Powder format supplements
Any liquid medicines
Any unbranded medicines / Herbs / Powders/creams
Contact Lense , Power Eye Glases

Household Items

Bulbs
Candles, Birthday poppers
Knives, Blade, Scissors, swords, Any sharp items more than 5 inch
Glue,Fevikwik,Gums
Mattress, coir
Air conditioners, Air purifiers, Refrigerator any bulk appliances
Bulk Furniture

Jewelry and Precious Metals

Gold, silver, and gold/silver-plated products
High-value gadgets containing precious metals/Stones.

Beauty and Cosmetics

Nail polish, Nail polish Remover, any petroleum-based cosmetics
Perfumes, Deodorants, Solid fragrances, or any fragrance
Kajal
Sandalwood-based powder, Multani Mitti powder
Hair Extensions
Hair color , Mehandi/Henna Powder, shikakai
Hair Spray / Body Spray
WAX hot/cold

Religious and Cultural Items

Incense sticks, Agabatti, Incense cones, Dhoop, Sambrani, Resins, Camphor any flammable items
Vibhuti, Kumkum, Turmeric, Pooja Oil
Ganga Jal, Gomutra, and Any liquids
Cow dung, Homa/Havan Flammable items

Car/Bike Accessories

Engine Oil, Coolant any oils / Lubricants
Bulk parts
Spray paints
Bike Battery
Tyres and tubes
Petrol/Deisel

Miscellaneous Restricted Items

Battery shells
Peacock feathers or any other feathers
Sandalwood & red sandals
Fake currency, fake gold/silver coins/bars
Detergent Powder/Soap , Bleach Powder , Sanitary Liquid/Acid
WAX

International Shipping Restrictions

NOTE: In addition to our listed prohibited items, certain goods may be restricted or prohibited by carriers or customs authorities due to international shipping regulations of the destination countries. For further clarification and to ensure compliance, kindly contact our support team.

Countries requiring a broker for customs clearance:

China
Bangladesh
South Africa
Mexico
Brazil
Japan
Taiwan
African countries

Countries we DO NOT ship to:

Afghanistan, Pakistan, Belarus, Cuba, Iran, Iraq, Libya, North Korea, Syria, Myanmar (formerly Burma), Haiti, Liberia, Rwanda, Somalia, St. Helena, Sudan, Democratic Republic of the Congo, Comoros, Falkland Islands, Johnston Island, Kiribati, Mayotte Island, Nauru, Niue, St. Pierre and Miquelon, Solomon Islands, Tajikistan, Tokelu Islands, Tuvalu, Wake Islands, Equatorial Guinea, Guinea-Bissau, Sierra Leone, Yemen Arab Republic, Russia, Lebanon, Ukraine, Palestine.

If you still have any doubts, please get in touch with our customer support team before making an order because some sellers/e-commerce platforms do not accept the return of the products.

Need Help or Clarification?

If you are unsure whether your item is prohibited or restricted, our support team is available 24/7 to assist you.

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